Privacy Policy
Last updated:
This privacy policy describes how Oak Bay Rock & Tile ("Oak Bay Rock & Tile", "we", "us") collects, uses and handles your personal information when you use this website or contact us about a project.
Information We Collect
We may collect the following information when you submit a project inquiry:
- Your name, phone number and email address
- The property address where the project will take place
- Project details: room, material preferences, measurements and timing
- Files you choose to attach, such as photographs, drawings or sketches
How We Use Your Information
Your information is used solely to:
- Review and respond to your project inquiry
- Arrange a site visit or estimate
- Discuss material and design options with you
- Communicate with you about your project
We do not sell, rent or share your personal information with third parties for marketing purposes.
Data Retention
We retain project inquiry information for the duration of your project relationship with Oak Bay Rock & Tile and for a reasonable period afterwards for business records. If you would like your information removed, please contact us directly.
Cookies and Analytics
This website may use analytics tools to understand how visitors use the site. No personally identifiable data is collected through analytics. Cookies used for analytics are non-essential; you can disable them through your browser settings.
Security
We take reasonable steps to protect your information from unauthorized access or disclosure. File uploads and form submissions in production are transmitted over encrypted connections.
Contact
For any questions about this privacy policy or your personal information, please use the quote form on the project inquiry page.
Note (internal): This is a working privacy policy placeholder. Oak Bay Rock & Tile should review and confirm this with a legal advisor before the site goes live. Contact details, specific data storage jurisdictions, and any third-party service disclosures (analytics, form delivery providers) must be added before production launch. See CONTENT_CONFIRMATIONS.md.